Delete your data

You can delete your VitaGuardian account and data at any time, from the app, with no email or phone call needed.

Delete your account in the app

Open VitaGuardian, then Profile, then Preferences, then Delete Account under Account Actions.

We then delete, straight away, the health records we back up for you (blood work, journal entries, your supplement and medication list, and logged activities), your profile photo, the backup of how you set up the app, and the date of birth, sex, height and weight in your profile. The app also erases its records on your phone and deletes your sign-in. Deleting your account does not change anything in Apple Health.

What we keep, and how to have it deleted

We keep one account record, which can hold your name, email address, your marketing choice and when you made it, when you agreed to our Terms & Conditions, your last sign-in time, and, if you told us why you are leaving, your answer. We keep it so we can go on honouring your marketing choice, keep a record that you agreed to our Terms, and learn why people leave.

To have that record deleted too, email info@vitaguardian.com from the address on your account and we will delete it within 30 days. Deleted data stays in our database backups until they expire, which takes up to 14 weeks.

If you signed in with Facebook or Google

Deleting your VitaGuardian account deletes your data with us, as above. To also remove VitaGuardian's connection to your Facebook or Google account:

• Facebook: Facebook, then Settings & privacy, then Settings, then Apps and websites, then remove VitaGuardian.
• Google: your Google Account, then Security, then Your connections to third-party apps and services, then VitaGuardian, then delete the connection.

Removing the connection there does not delete your data with us. Use Delete Account in the app, or email us.

Questions

Email info@vitaguardian.com.